Terms of service

Terms of Service – ZOHRA STORE

Welcome to ZOHRA STORE. By accessing our website or purchasing our products, you agree to these Terms of Service. Please read them carefully before using our website.

1. Online Store Terms

You agree to use this website only for lawful purposes and to provide accurate and complete information when placing an order.

You must not use our website for fraudulent activities or attempt to interfere with its security or operation.

2. Products and Descriptions

We make reasonable efforts to display product images, colors, descriptions, and other details accurately.

Actual colors may vary due to screen settings, lighting, photography, and device differences. Minor variations in fabric appearance, measurements, or manufacturing may occur.

3. Prices and Payments

Product prices are displayed on our website and may change without prior notice.

Available payment methods may include Cash on Delivery and other payment options displayed at checkout.

Orders are subject to product availability and confirmation.

4. Orders and Order Confirmation

After placing an order, you may receive a confirmation through our website, phone, WhatsApp, or email.

We reserve the right to cancel or refuse an order where reasonably necessary, including cases involving suspected fraud, inaccurate information, pricing errors, or unavailable products.

If payment has already been collected for a cancelled order, any eligible refund will be handled appropriately.

5. Shipping and Delivery

Delivery times are estimates and may vary due to courier operations, location, weather, public holidays, and other circumstances.

Please refer to our Shipping Policy for further details.

6. Returns and Refunds

Returns, exchanges, and refunds are subject to our Refund & Return Policy and applicable consumer protection laws.

Please review the policy before placing your order.

7. Intellectual Property

Website content, including logos, text, product photographs, graphics, and designs, belongs to ZOHRA STORE or the relevant rights holders.

You may not reproduce, distribute, or commercially use this content without permission.

8. Limitation of Liability

To the extent permitted by applicable law, ZOHRA STORE is not responsible for indirect or consequential losses arising from website use or delays caused by circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

9. Governing Law

These Terms of Service are subject to the applicable laws of Pakistan and applicable consumer protection requirements.

10. Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be published on this page.

11. Contact Information

For questions about these Terms of Service, contact:

ZOHRA STORE

Email: Zohrastoreofficial@gmail.com

Phone/WhatsApp: 03297249427